Privacy Policy

Last updated: 26 June 2026

This Privacy Policy describes how Everenza (“Everenza”, “we”, “us”, “our”), operated by DB Ecom Group LLC, collects, uses, shares and protects your personal information when you visit, use or make a purchase from weareverenza.com (the “Site”). By using the Site, you agree to the practices described here.

1. Who we are

The data controller responsible for your personal information is:
DB Ecom Group LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: care@weareverenza.com

2. Information we collect

Information you provide: your name, billing and shipping address, email address, phone number, order details, and any information you include when you contact us or sign up for marketing. Payment card details are collected and processed directly by our payment providers — we do not store your full card number.

Information collected automatically: when you browse the Site we automatically collect your IP address, device and browser type, operating system, pages viewed, referring URLs, and interactions with the Site, using cookies and similar technologies.

Information from third parties: we may receive information from payment and fraud-prevention providers, shipping carriers, analytics providers and advertising platforms.

3. How we use your information

We use your information to: process, fulfil and deliver your orders; take payment and prevent fraud; provide customer service and respond to enquiries; send order and shipping updates; send marketing communications where you have consented or as otherwise permitted by law; operate, improve and secure the Site; and comply with our legal obligations.

4. Legal bases (EEA/UK users)

Where the GDPR applies, we rely on: performance of a contract (to process your orders); our legitimate interests (to improve and secure our services and market to existing customers); your consent (for marketing emails and non-essential cookies, which you may withdraw at any time); and compliance with legal obligations.

5. Cookies and tracking

We use essential cookies (required for the cart and checkout), analytics cookies (to understand Site usage) and marketing cookies and pixels (to measure and personalise advertising). You can control cookies through your browser settings and, where available, our cookie banner. Disabling some cookies may affect Site functionality.

6. How we share your information

We share personal information only as needed to run our business, including with: our e-commerce platform (Shopify); payment processors; shipping and fulfilment partners; email and marketing providers; and analytics and advertising partners. We may also disclose information to comply with the law, enforce our terms, or in connection with a business transfer. We do not sell your personal information for money. Some sharing for cross-context behavioural advertising may be considered a “sale” or “share” under certain US laws — see Section 8 to opt out.

7. International transfers

Your information may be processed in the United States and other countries where we or our service providers operate, which may have different data-protection laws. Where required, we put appropriate safeguards in place for such transfers.

8. Your rights

EEA/UK (GDPR): you have the right to access, correct, delete, restrict or object to processing of your personal data, to data portability, and to withdraw consent. You may also lodge a complaint with your local supervisory authority.

California (CCPA/CPRA): you have the right to know, access, correct and delete your personal information, to opt out of the “sale” or “sharing” of personal information, to limit use of sensitive personal information, and not to be discriminated against for exercising your rights.

To exercise any right, or to opt out of sale/sharing, email care@weareverenza.com. We will verify and respond as required by law.

9. Data retention

We keep your personal information for as long as needed to fulfil the purposes described here, including to meet legal, accounting and reporting obligations, after which we delete or anonymise it.

10. Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

12. Third-party links

The Site may link to third-party websites we do not control. We are not responsible for their privacy practices; please review their policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version, and changes take effect when posted.

14. Contact us

Questions or requests regarding this policy or your data: DB Ecom Group LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA · care@weareverenza.com