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Orders & Payment
All major cards (Visa, Mastercard, American Express), plus PayPal, Shop Pay, Apple Pay and Google Pay. Checkout is fully encrypted and PCI-compliant.
Any applicable sales tax is calculated at checkout based on your location. For international orders, local customs duties or import taxes may apply on delivery — these are set by your country's authorities, aren't included at checkout, and are the customer's responsibility.
You'll receive a tracking link by email as soon as your order ships, and you can follow it any time from your account.
It's in your order-confirmation email and in your account under Orders. Can't find it? Email care@weareverenza.com and we'll look it up for you.
Email care@weareverenza.com as soon as possible — ideally within 1 hour of ordering. We'll do our best to update or cancel before it's dispatched; once shipped it can no longer be changed.
Occasionally an order is flagged by our fraud-prevention system or can't be charged. If yours was cancelled you won't be charged (any temporary hold is released by your bank). Email us and we'll help you re-order.
Please check around your delivery area and with anyone at your address, then allow 24 hours (carriers sometimes scan early). If it still hasn't arrived, email care@weareverenza.com with your order number and we'll open an investigation with the carrier.
Your information is handled strictly per our Privacy Policy and is never sold. Checkout is encrypted end to end.
Shipping & Delivery
Yes — we offer free worldwide shipping on every order, with no minimum spend.
Orders ship in 1–3 business days.
Delivery typically takes 5–8 business days depending on your region, and every order is fully tracked.
Yes — free worldwide shipping on every order, with no minimum and no hidden fees.
A tracking link is emailed the moment your order ships; you can also follow it any time from your account.
Depending on your country, local customs may apply import duties or taxes on delivery. These charges are set by your local authorities, aren't included at checkout, and are the customer's responsibility.
If your order hasn't shipped yet, email care@weareverenza.com right away and we'll try to update it. Once it's dispatched, the address can't be changed.
If tracking hasn't updated or your parcel hasn't arrived within the expected window, email care@weareverenza.com with your order number and we'll chase it with the carrier.
Returns & Exchanges
We accept returns within 60 days of delivery on unworn, unwashed items with the hygiene seal and tags intact, in their original packaging.
Yes. Your first size exchange is completely free — we cover the return shipping once so you can get the fit exactly right.
Email care@weareverenza.com with your order number and whether you'd like an exchange or a refund, and we'll send you the next steps.
Your first size exchange is free. For other returns, return shipping is the customer's responsibility — unless the item arrived faulty or incorrect, in which case we cover it.
Refunds are processed within 5–7 business days of us receiving your return, back to your original payment method.
Up to 60 days from delivery, as long as the item is unworn with the hygiene seal intact.
We're sorry! Email care@weareverenza.com with your order number and a quick photo, and we'll arrange a free replacement or a refund.
Refunds go back to the original payment method. If that account is closed, your bank usually reroutes the funds — please check with them, and contact us if you need help.
Promotions & Discounts
Enter your code in the discount box at checkout and tap Apply — your total will update to reflect the saving.
One discount code per order. Codes can't be stacked, but a valid code applies across your whole eligible cart.
It may have expired, may not apply to certain items, or may clash with another active offer. Double-check the code, and if it still won't apply email care@weareverenza.com.
Sign up to our newsletter for a welcome offer. We keep promotions restrained so our prices stay honest.
Sizing & Fit
Measure your bust, underbust, natural waist and fullest hips, then match them to the size guide on each product page. Every product also lists the model's measurements and the size she wears.
Use a soft tape over light clothing, kept level and snug but not tight. Measuring in the morning gives the most consistent results.
Size up for softer comfort, or size down for stronger sculpting. Your first size exchange is free, so it's easy to fine-tune the fit.
Measure your underbust snugly for the band, then around the fullest part of your bust for the cup, keeping the tape level. Use the bra size guide to convert to your size.
Snug and supportive, but never painful. You should be able to breathe deeply, sit and move comfortably — sculpting should feel like a firm hug, not a squeeze.
Several styles use structured, supportive fabric instead of pads for a lighter, more natural shape. Each product description notes whether padding is included or removable.
Product & Care
A breathable, four-way-stretch blend (typically recycled nylon with elastane) engineered for soft sculpting and a no-show finish. Exact composition is listed on each product page.
Machine wash cold on a gentle cycle and hang dry. Avoid fabric softener, bleach and tumble drying to keep the compression and edges intact.
Where a style has cups, the padding is removable so you can adjust the look and support to suit you.
Yes — the fabric is soft and breathable with bonded, flat seams to reduce irritation, and any silicone grips sit away from the most sensitive areas.
Still need help?
Our fit team is happy to help you choose a size or style for any outfit or occasion.
DB Ecom Group LLC · 30 N Gould St Ste R, Sheridan, WY 82801, USA